You can return the merchandise within 14 workdays of the arrival of the original order. The merchandise must be new, not worn, not damaged, without a loss of commercial value, with original tags and packaging.
Take your attention to that depending on your monitor settings, clothes shade, which you see in your screen may slightly differ from the actual color of clothes.
If the product did not suit you - DEFINE: you want money refund or replace the product. We will be happy to help you choose suitable clothes!
If the item for exchange is not available in the same design, we obligate to offer other designs or refund. WE REFUND ONLY THE PRICE OF THE ITEM, not the shipping.
Returning goods must be shipped with the service providing a tracking number as we are not responsible for damaged or lost goods.
The Buyer covers the cost of the return/exchange shipping. The payment for exchange shipping must be received by the Seller before the exchanged item is dispatched.
Let us know about your decision by e-mail firstname.lastname@example.org
Necessarily put into package a note with:
- Order no.,
- Your name / surname,
- A decision what you want to do with the product,
- A copy of the payment for the product.
We obligate to return the money to the buyer via PayPal within 30 days from receiving the returned merchandise. The buyer covers the cost of the return/exchange shipping. WE REFUND ONLY THE PRICE OF THE ITEM.